Cornwall LivingIssue #71

A service like no other

Owner of Dovedale Cottage, Liz Kotulski tells us about the Cornish Horizons service and how she feels about letting her property.

For more than 25 years Cornish Horizons has been successfully letting holiday cottages throughout the Duchy. Not only is the team committed to offering the highest possible levels of customer service, they also strive to maintain a friendly yet professional service to all homeowners.

“…they’re able to offer me loyalty discounts at a huge variety of outlets, which is a huge bonus!”

Liz tells us: “I came across Cornish Horizons when booking my holiday in 2016, so they were one of three companies I approached to register my property with. They came miles ahead of the other two and have advised and guided me every step of the way since, from assessing and pricing, to marketing. They also have fantastic connections with loads of businesses throughout the south west, meaning they’re able to offer me loyalty discounts at a huge variety of outlets, which is a huge bonus!”

So far, Liz explains that she’s enjoyed her property manager Sophie’s unwavering enthusiasm for her property. “She’s so pro-active and always puts a smile on my face. She clearly loves her job and that enthusiasm is definitely contagious. She took some photos of the property and they look amazing, so I’m looking forward to working on my second property with her.”

When asked what inspired her to start letting Dovedale, she tells us: “I’ve had a successful music career in London as a Tour Production Assistant and Agency PA, so I knew since moving to Bristol a conventional desk job wouldn’t suit me. I’ve always felt a pull towards the West Country, so after a five-day break back in 2016 at Gooseham Barton Riding Stables, Morwenstow, I decided I’d have a go at the holiday let business. I wanted to be close enough to catch the ‘long weekend’ trade from Bristol, so I began my research in north Cornwall.”

While setting up a property for letting has posed its share of challenges – a twice-flooded shed, autumnal leaves messing up the yard ahead of guests arriving and the temptation to decorate in her own favoured style – Liz has found the team at Cornish Horizons to be invaluable in making her property work for her.

If you, like Liz, want to immerse yourself in the letting business, or you’re already invested and are looking for a service that’s completely focussed on you, why not get in touch?

"...they’re able to offer me loyalty discounts at a huge variety of outlets, which is a huge bonus!"