Cornwall LivingIssue #76

Simple, modern, luxurious

We catch up with Endurance Flooring, one of the Duchy’s finest retailers of high-end flooring.

An eye for colour and an instinct for everyday luxury is the hallmark of Roger Oates Design. According to the Roger Oates website, by combining practicality and an innate sense of classic design, this fantastic company’s rugs and runners are timeless examples of both heritage and innovation, offering a distinct level of exclusivity, being very selective on its retailers and installers.

“it is one of the only companies in Cornwall to offer a full house fitting service”

With more than 60 years of combined experience in the industry, Endurance Flooring, Truro is a business with family, professionalism and customer service at its core. When we met the team last year, they told us that they don’t just want to make a sale and sell as much flooring as possible; they want to offer each and every customer an experience, and we learned that what matters to the client is all that matters
to them.

Endurance Flooring backs a number of British manufacturers and brands, and the team often finds that clients have their heart set on a particular one before they even enter the store. Fortunately, more often than not, it’s these top-end, exclusive brands that Endurance holds a contract for, allowing the team to both supply and fit them.

Roger Oates is one such brand. In fact, Endurance Flooring employs two Roger Oates accredited installers, who have been trained by Roger Oates’ own in-house installer in how to fit its rugs and runners, ensuring that the best finish is achieved each and every time, with the design that best suits each client’s home
and requirements.

Of course, Endurance Flooring is more than just an accredited Roger Oates supplier. In fact, it is one of the only companies in Cornwall to offer a full house fitting service. This means that, for instance, if you wished to lay hardwood flooring throughout your living space and then carpet the stairs and bedrooms, the team can take care of the lot, also offering discounts on full house jobs that require a range of different materials.

It’s no wonder, then, that this fantastic local company has built such an excellent rapport with many of its customers.

"it is one of the only companies in Cornwall to offer a full house fitting service"