Cornwall LivingIssue #71
Stand and deliver
Three Rivers Furniture will deliver your stunning new furniture, large or small, to even the most remote or unusual locations.
It is often said that in retail the most important member of staff is the delivery driver. The driver is the person the customer sees last. It doesn’t matter how much you like the product or the price, if the delivery is handled badly, that is what is remembered!
“Whether it is delivering in tall towers, or putting a wardrobe or bedframe together on the top floor of an apartment…”
The team at Three Rivers Furniture pride themselves on their customer service, from finding the right product, arranging to have it painted in a special colour, or even made to your sizes. They can deliver your furniture next day or hold it for six months, wherever possible sourcing products from British manufacturers.
These family concerns offer a semi-bespoke service, altering sizes to enable furniture to fit those awkward spots which many homes have. How often do we find an ideal piece of furniture only to realise it is just too wide, or too tall to fit under a window? They can have items made to your dimensions, often for little change in price.
Shown above, is a delightful dressing table in two tone Farrow & Ball paint. The height was reduced to enable it to fit comfortably in a dormer room. The client also had matching bookcases made to the same height, so nothing would seem out of place.
Of course, some deliveries are more challenging than others. Recently Truro Cathedral bell ringers wanted a nine-foot wide bookcase. Fortunately, Three Rivers Furniture has two suppliers that provide special sizes. What made this delivery awkward was the bookcase had to be delivered up the tower via the granite spiral staircase!
The team arranged for the bookcase to be constructed in four pieces, enabling them to navigate it up the tower to be reassembled in the bell-ringing chamber.
Whether it is delivering in tall towers, or putting a wardrobe or bedframe together on the top floor of an apartment, Three Rivers’ excellent drivers Jono and Andrew are the two members of the team that you’ll remember most.
"Whether it is delivering in tall towers, or putting a wardrobe or bedframe together on the top floor of an apartment..."