Never make the decision to spend thousands of pounds by simply looking at a brochure or a small sample window frame. Go to the showroom and satisfy yourself that you will be happy with their products in your home.
Check the company
Go onto their website check their reviews on the internet – go to installation forums to see what other customers think of their services. By law all installation companies must give “not just offer” an Insurance backed policy on their guarantee. At Rodda and Hocking we also insure our customers deposits and all stage payments in the case of conservatories.
Since October 2012 it has been the law to install a minimum C grade window, at Rodda and Hocking we install A rated windows as standard.
Since July 2013 it has been the law to only install window products that have been tested and comply with all European legislation and have a relevant CE marking. All products must have passed a Declaration of Performance, and a copy of this certificate must be available for inspection on the company’s web site.
Since July 2014 it has been law that windows and doors can only be installed by fitters who have been tested and passed a Minimum Competence Examination.
Needless to say Rodda and Hocking are fully compliant and we hold our own licences for A and B ratings and our own CE certification. To achieve these qualifications takes a great deal of time and money. The administration and professionalism of the running of the company are inspected thoroughly. Rodda and Hocking Ltd. also have ISO 9000 certification. The majority of double glazing companies do not. They piggy back on the certification of their suppliers. Needless to say all of our fitters are fully qualified, copies of their individual qualification certificates can be inspected at our offices if required.
Rodda & Hocking are an award winning suppliers of conservatories, doors, windows and double glazing in Cornwall. Click here for a free quote today.