Above and beyond

We discover how Cornwall Hospice Care is doing more than ever to support those affected by terminal illness.

Cornish healthcare charity, Cornwall Hospice Care, is reporting a successful extension of its services to support terminally ill patients and their families and carers in the community. Over the past 12 months, the charity has launched two initiatives – Neighbourhood Hubs in Penzance and Wadebridge, and Open Houses in Bude, St Ives, Perranporth, Tintagel and Stenalees. The move was prompted by the changing needs of patients, many of whom want to be cared for at or near their homes.

“our Neighbourhood Hubs and Open Houses have been extremely successful and we’ve already supported an extra 300 patients in the community”

Gina Starnes, the charity’s Engagement Project Manager tells us: “Our two hospices in St Austell and Hayle will always be at the heart of our charity, but they provide acute care for very sick, terminally ill patients. What we wanted to do was extend our specialist care to those who are living with their illnesses and just need information and advice and some therapy support. Our Neighbourhood Hubs and Open Houses have been extremely successful and we’ve already supported an extra 300 patients in the community.”

Community Engagement Nurse, Lollie Brewer, continues: “We’ve got so much valuable experience. Our aim is to provide information and peace of mind for patients who don’t need to come into our hospices. We’re also providing support at some GP surgeries, at community gatherings and events, and in the last six months, we’ve had conversations with 215 people who may need our support in the future. We’re also working with our charity shops and will soon be running focus groups to see how we can better support those with learning disabilities, the traveller communities and the homeless.”

Paul Brinsley is the Chief Executive of Cornwall Hospice Care: “I’m delighted with the success of this extension to our care services in, and for, Cornwall. We know there’s a growing demand and our plan is to develop these initiatives, opening more where appropriate.”

This fantastic charity actively encourages patients to provide feedback. One patient who attended a recent Neighbourhood Hub session said: “I never thought I could access a high quality service like this so close to my house, and you’re not expected to pay anything. It’s unbelievable and I am so grateful.” Another commented: “My mood changes every time I come to the Hub. I feel listened to and important. I’m really lucky to have been given this opportunity.”